Folks often ask me for advice on how to moderate focus groups. You can find some pretty good resources on the Web, but if you are looking for formal training you really have one of two choices, The Burke Institute and RIVA. Many, many professional focus group moderators have been trained at Burke. Their sessions are four days long, cost $2,495, and are offered five more times this year out of the home offices in Cincinnati. RIVA's courses on moderating are three days long and are offered six more times this year in Rockville, MD, which is outside DC. I believe they are a bit more expensive than Burke but they also offer a Master Moderator Certificate. Both sources also have other interesting courses on marketing research topics. Great resources if you are looking for some formal training.