I now adore Nancy Tribbensee, counsel at Arizona State University. 

She just asked the AIMHO SHO Institute participants how many understood what it meant if they or their staff were named as defendants in a lawsuit.  Seeing blank stares, she talked about ensuring everyone understand the process--invite someone from legal counsel to come in and talk to your staff.  What does this mean for you?  How does the institution cover or not cover you?  Do you need additional insurance?  Do you to get a lawyer?  Who pays for that lawyer?  Do you have qualified indemnity?  What resources do you have on campus?  What are your records retention requirements in case of an emergency?

Nancy said, "don't wait for your staff to ask these questions.  Get them this information in advance."

Food for thought, huh?

-- Teresa

PS--a new trend are requests for companion animals for emotional support (not a service animal) in the dorms--including companion snakes.  Do you have a process for these types of requests?